Frequently Asked Questions

Delta Medical Center is the leading provider of inpatient and outpatient behavioral healthcare in Memphis, TN. We accomplish this by being a hospital with medical and psychiatric specialties all under a single campus.

What type of interaction can I have with my loved one?

We hold visiting hours two or three days each week, and we also encourage loved ones to participate in family therapy and other support services.

What am I allowed to bring?

Before you start treatment, we’ll provide you with a detailed list of what you can and cannot bring with you. In general, this list exists to ensure that our treatment environment remains safe, comfortable, and distraction-free for all who are receiving care, as well as for our staff members and guests.

What types of disorders do you treat?

We treat adult men and women, age 18 and above, who have been struggling with a wide range of mental and behavioral health challenges, including the following:

  • Anxiety
  • Depression
  • Bipolar disorder
  • Posttraumatic stress disorder (PTSD) and other effects of trauma
  • Self-harm
  • Suicidal ideation
  • Alzheimer’s disease and other dementia-related concerns
  • Schizoaffective disorder
  • Substance abuse and addiction

Please note that this is not a comprehensive list. To determine if Delta Medical Center is the perfect place for you or a loved one, please contact us at your convenience.

Do you accept my insurance?

We accept most major insurance providers, including Aetna, Blue Cross Blue Shield, Medicare, and Medicaid. To confirm that we can accept your insurance, or to get detailed answers to any insurance-related questions that you have, please contact us.

What ages do you treat?

We treat adult men and women, age 18 and above. We offer specialized services for older adults, typically age 55 and above.

Will I have a roommate?

Yes, all patient rooms are semi-private.

Can I leave if I don’t like treatment?

All treatment at Delta Medical Center is provided on a voluntary basis. Of course, if leaving will jeopardize your continued health and well-being, we will advise you to remain in treatment.

What are the qualifications of your staff?

Our highly qualified staff includes registered nurses (RNs), licensed social workers (LSWs), licensed counselors, psychiatrists, internal medicine specialists, family practice physicians, and a host of additional trained and experienced professionals.

Will I have access to a phone or the internet?

Each unit has a phone that you will be able to use with staff permission and supervision. However, you will not be allowed to have a cell phone with you during treatment, nor will you be able to access the internet.

Are residents allowed to bring their pets to the treatment center?

Pets are not permitted in our treatment center. The only animals that may enter Delta Medical Center are approved service animals, such as guide dogs for individuals with visual impairments.

What does a normal day in treatment look like?

During a typical day, you’ll meet with members of your treatment team, participate in multiple types of therapy, enjoy three nutritious meals, and have time to relax and reflect.

What is an inpatient program? What can I expect?

While you are in our inpatient program, you will reside at Delta Medical Center. You’ll participate in a variety of therapies and other healing activities, and you will benefit from round-the-clock monitoring and supervision.

What is an outpatient program? What can I expect?

Outpatient programming occurs for part of the day, after which you can return home or to an alternative residence. At Delta, we offer two types of outpatient care: a partial hospitalization program (PHP) and an intensive outpatient program (IOP).

The most common form of care in outpatient treatment is group therapy, though you may also receive a broad scope of additional services as necessary.

Do you offer a detox program?

Yes, we do. If you have been struggling with addiction, and have been incapable of ending your substance abuse long enough to begin treatment, detox may be the best place for you to begin your recovery journey.

What types of therapies and programs do you use?

We offer the following four inpatient programs:

We also offer two levels of outpatient treatment:

Depending upon each person’s unique needs, treatment may include medication management, individual therapy, group therapy, family therapy, experiential therapies, and other services as needed.

Is there a typical length of stay?

Your length of stay will be determined by several personal factors, including your strengths, needs, goals, types of services, and level of care (inpatient, PHP, or IOP).

How can I learn more about your program?

You can read more about our services here. For answers to any specific questions that you have about any aspect of treatment at Delta Medical Center, just call us at your convenience. A friendly and knowledgeable member of our team is available to speak with you 24/7.

At Delta Medical Center, client care and well being comes first and foremost always. The entire staff has incredible compassion for all who come in for help. They made my experience the best it could be.

– Former Patient