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If you have any concerns/complaints about the quality of care and
patient safety in the hospital, you may contact the hospital' s
Management at
901-369-8501. If your concerns/complaints cannot be resolved at that
level, you may contact the Joint Commission. When submitting a
concern/complaint to the Joint Commission, you may either provide your
name and contact information or submit your concern/complaint
anonymously. Providing your name and contact information enables the
Joint Commission to inform you about the actions taken in response to
your concern/complaint, and also to contact you should additional
information be needed.
E-Mail:
complaint@jcaho.org
Fax:
Office of Quality Monitoring
(630) 792-5636
Mail:
Office of Quality Monitoring
Joint
Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL. 60181
If you have questions about how to file your complaint, you may contact
the Joint Commission at this toll free U.S. telephone number, 8:30 am to
5:00pm, Central Time, weekdays. (800) 994-6610.
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